The dissertation investigates the correlations and effects between biases in search queries and search query suggestions, search results, and users’ states of knowledge. Search engines are an important factor in opinion formation, while search queries determine the information a user is exposed to in information search. Search query suggestions play a crucial role in what users search for [22]. Biased query suggestions can be especially problematic if a user’s information need is not set and the interaction with query suggestions is likely. Only recently, research has started to investigate the general assumption that biased search queries lead to biased search results, focusing on political stance bias [17]. However, the correlation between biases in search queries and biases in search results has not been sufficiently investigated. Sparse context and limited data access pose challenges in detecting biases in search queries. This dissertation thus contributes datasets and methodological approaches that enable media bias research in the field of search queries and search query suggestions.

This publication describes the motivation and generation of Qbias, a large dataset of Google and Bing search queries, a scraping tool and dataset for biased news articles, as well as language models for the investigation of bias in online search. Web search engines are a major factor and trusted source in information search, especially in the political domain. However, biased information can influence opinion formation and lead to biased opinions. To interact with search engines, users formulate search queries and interact with search query suggestions provided by the search engines. A lack of datasets on search queries inhibits research on the subject. We use Qbias to evaluate different approaches to fine-tuning transformer-based language models with the goal of producing models capable of biasing text with left and right political stance. Additionally to this work we provided datasets and language models for biasing texts that allow further research on bias in online information search.

Purpose Survey-based studies suggest that search engines are trusted more than social media or even traditional news, although cases of false information or defamation are known. The purpose of this paper is to analyze query suggestion features of three search engines to see if these features introduce some bias into the query and search process that might compromise this trust. The authors test the approach on person-related search suggestions by querying the names of politicians from the German Bundestag before the German federal election of 2017. Design/methodology/approach This study introduces a framework to systematically examine and automatically analyze the varieties in different query suggestions for person names offered by major search engines. To test the framework, the authors collected data from the Google, Bing and DuckDuckGo query suggestion APIs over a period of four months for 629 different names of German politicians. The suggestions were clustered and statistically analyzed with regards to different biases, like gender, party or age and with regards to the stability of the suggestions over time. Findings By using the framework, the authors located three semantic clusters within the data set: suggestions related to politics and economics, location information and personal and other miscellaneous topics. Among other effects, the results of the analysis show a small bias in the form that male politicians receive slightly fewer suggestions on “personal and misc” topics. The stability analysis of the suggested terms over time shows that some suggestions are prevalent most of the time, while other suggestions fluctuate more often. Originality/value This study proposes a novel framework to automatically identify biases in web search engine query suggestions for person-related searches. Applying this framework on a set of person-related query suggestions shows first insights into the influence search engines can have on the query process of users that seek out information on politicians.